The Pigeon Mess . . .

Last Thursday, Google quietly released a new algo update targeting improved search results that had a local component (i.e. almost all legal related searches).  Note that Pigeon impacts both local and natural searches – so the reach for law firms is very significant.  The early results are in to Pigeon and they aren’t pretty.

Here’s why:

Pigeon Favors Directories Over Law Firms

Like the most recent Panda algo update, Pigeon seems to have favored directories over the actual businesses in these directories.  There is widespread agreement among local search geeks – Mihm, Blumenthal, Shotland and more that directories have indeed benefited.  Andrew Shotland noted a 5-10% traffic increase for some of the directories he works with following Pigeon. Counterpoint: I pinged the guys at Avvo who didn’t acknowledge anything dramatic.

I should note that this direction continues to surprise me.  Cutt’s has often made comments to the contrary so I see the possibility of a  large reversal in the horizon (although I’ve been envisioning it unsuccessfully it for a while.)  It is highly possible that Google’s focus on “brands” and the rewarding of brands in search results is to explain – i.e. the Avvo’s and FindLaw’s of the world have established brands while branding for law firms, especially small law firms is essentially impossible – especially as a computer would view a “brand.”

There’s also an argument (and I think a good one) that this update is a hastily rolled out response to Yelp’s recent sniveling about anti-trust . . . Pigeon, which rolled out just two weeks after the leaked TechCrunch article  has very directly benefited Yelp.

Shake-up of Local Results in a Bad Way

In many cases, mapped results have changed almost completely.  We’ve also seen the reduction of the frequency and sized of mapped results – i.e. some formerly mapped results don’t deliver at all and some seven packs have been replaced  by three packs.  I had one attorney call me insisting that his claimed Google profiles were no longer appearing and yet some unclaimed satellite offices had suddenly shown up in the mapped results.

Remergence of SPAM Results in Local Pack

Michael Ehline at the Circle of Legal Trust noted that Avvo was now showing up as a local personal injury law firm in Los Angeles.  I dug in and found what looks to be an old spam tactic – piggybacking a local company to the strength of a large, relevant domain to win in local results.  This is more widspread than this example – the travel site, Expedia is now a small hotel on Madison Avenue in New York  . . . . at least according to Google maps.

Circle of Legal Trust

I looked further into the los angeles PI example and found the following result.  Note that both Avvo and Lawyers.com are listed as a mapped business for the “los angeles personal injury attorney” query.  Also note that neither of them have a physical address and both of them have the identical phone number (which incidentally, you may not be shocked to learn, does NOT in fact ring to my old friends in Seattle.)  Also note both of them (and Farar & Lewis) are keyword stacked with “Personal Injury Lawyer” in the name of the business . . . . another rudimentary local search no no.

Avvo and Lawyers Local

You’d think that Google local results, with the focus on things like NAP consistency might be able to algorithmically detect that two different business within the same result have the exact same phone number.  Apparently not. Ehline insists that this result didn’t exist before Pigeon – and I tend to believe him.  The only thing he fears more than the Government removing his AR-15 is the Google removing his rankings.  While clicks go through to the appropriate directory, the phone number doesn’t – a quick search on that number brought me to an instagram (yuk) account that was associated with  . . . . a los angeles motorcycle accident attorney:

CycleLaw

Hope you are proud of yourself, Attorney Robert Brenner – but don’t expect this flood of new business to last, after which it may well dry up forever. This is an old spam technique (and I won’t encourage it by telling you how) that Google’s quality update (read: Pigeon) re-enabled. Good job MountainView. This is why I believe Pigeon to be a hastily launched response to Yelp’s whinings and I would expect more turmoil as they work to (hastily) improve upon it.

 

 

Latest Google Algo Change Hits Local: Pigeon

Pigeon UpdateGoogle local results have long been a mess; complicated by semi-annual rebranding.  Frankly, local results have been a hodgepodge of mistakes and spam, so I’m not surprised to see an algo update – pushed out quietly late Thursday night.

What exactly changed?  It’s very hard to say, as the announcement was phrased as the lovechild of geek and marketing speak that even I can’t decipher anything substantive:

the new local search algorithm ties deeper into their web search capabilities, including the hundreds of ranking signals they use in web search along with search features such as Knowledge Graph, spelling correction, synonyms and more.”

They also announced improved signals around distance and location – which seems strange as that doesn’t seem like a very difficult factor to measure.  The update is currently rolling out across the US – so you may see some variability within local search results in the upcoming week.

The Results so Far?

Early results indicate improved performance for major local directories which I find both surprising and disappointing, as it seems counterintuitive to the entire concept of local search. You’ll remember that the results of the Panda 4.0 update were large improvements for Avvo.  Given some of Cutt’s comments, I’ve long believed that Google will back off the directories in favor of smaller businesses.  The directory angle may be a response to Yelp’s recently leaked anti-trust whinings pointing out that even branded searches were failing to reach Yelp.

The Important Takeaways

  1. Pigeon impacts both local AND natural search results – so for law firms, the overall impact may be fairly significant.  Cross your fingers and watch your natural search traffic over the next two weeks.
  2. Google remains in the middle of an anti-SPAM rampage.  Combine that with the rampant spamming of localized results and I wouldn’t be surprised if Pigeon may also have teeth – negatively impacting those of you (and yes there are lots of you) who are faking your office locations – to the detriment of your actual office location.  (This is 100% conjecture.)
  3. Care about your Yelp profile . . . . I hate to say it (and never advertise with them) but customers vetting lawyers may increasingly be led to Yelp.

The End of Google Authorship as We Know It

Last week, Google’s John Mueller announced a huge shift in how Google Authorship will be displayed in search results going forward. If you’re familiar with Google Authorship you’ll know it as the fancy mug  shot that get’s featured next to your search results, like so:

Authorship

There’s more to authorship than having your face plastered next to search results. But, since it’s inception in 2011, SEO experts have mainly toted Authorship as a way to increase the click-through rate on your results. This is based on eye tracking studies that suggest images attract people’s attention, and lead them to more often click. Following the clicks, lawyers rushed to implement authorship across their sites. And, as usual – as more people took advantage of Authorship, Google decided to flip the switch on those abusing the feature. In December, Google’s Matt Cutts confirmed that they were rolling back author images by around 15%. And now they’ve announced that author images will be removed from search results entirely… no longer will your faces grace the SERPS.

Is this the Absolute End of Authorship?

In my opinion, author images are a very small part of Google’s underlying goal for creating authorship  – and more specifically, Author Rank (which spent them all of .25 second to name).  While Google’s never explicitly said this, I believe the original creation of Authorship was to do two things:

  1. To recognize thought leaders and factor their authority into Google search algorithms.
  2. Promote the Use of Google +

Since search engines were created people have been gaming them to increase their own visibility. The tactics have changed, but the game remains. First people stuffed their website footers with lists of keywords. Then people started purchasing links and participating in link exchanges from unrelated websites. When that didn’t work they started spinning content and publishing it across multiples websites with links back to their own. All of these things Google hates. Why? Because anyone can do this. Anyone can stuff keywords. Anyone can buy links. Anyone can get their image in the SERPS. But none of these things indicate quality. None of these things indicate that you are a good lawyer, or that you are knowledgable in your practice areas. None of these things suggest you have credibility. In order to build credibility you need to first share your knowledge and expertise. For many lawyers this first means simply writing content for your site, and answering the common questions you hear on a daily basis in your practice. But maybe you also teach classes on your legal practice areas. Maybe you submit articles to legal journals. Maybe you engage with local media to give insight regarding local laws. All of these things suggest that you are an authority in your legal field. If you are building a reputation within your community, Google wants to take that into account in the search results. And, that’s what Google’s Author Rank is really about. The inclusion of author images on the SERPS caused a lot of people to sign up for Google+, and authorship. Now that author images cease to exist, don’t forget about Google’s Author Rank, which still remains. This will most likely continue to develop and play a role in Google’s search algorithm. So, what can you do to stay ahead of the curve?

  1. Serve your audience/potential clients by creating and contributing QUALITY, content.
  2. Setup a Google+ account and make sure you have Authorship setup for any site you contribute articles or content to.

It’s worth mentioning that #2 is almost worthless if you ignore number one and continue to engage in “old school SEO”, like buying links. And, if you’re still doing that (we know many of you are), stop now.

Panda 4.0 Update – Lawyers Edition

Did your front desk phone stop ringing suddenly today?

Yesterday Google announced the launch of Panda 4.0 update – an update designed to further strengthen the quality of content they drive users to.  (Read that backwards:  Google is taking even more aggressive steps to filter out sites that deliver low quality garbage content.)

While this is an on-going roll-out, some results are already in and they are striking.

Alan Bleiweiss (as far as I’m concerned the web’s best Forensic SEO auditor) shared the Google Analytics data below showing just how massive an impact Panda can have on some sites.  What’s interesting in this case – its a client dealing with multiple algo penalties that has now cleaned up their act and under Alan’s guidance is played the game correctly and is seeing a massive upside from the Panda 4.0 roll-out.

Alan Bleiweiss

What Panda 4 Means For Lawyers

The legal industry is probably one of the worst offenders when it comes to low end content – driven heavily by the “content content content” call that was drummed by the SEO industry eager to sell lawyers blogging platforms and posts.  Given the extent of what we’ve seen from people like Alan and the incredibly heavy buzz this has generated among SEO geeks, I’d expect to see a very heavy impact to the legal industry.  Legal marketer, Shely Fagin has already reporting a heavy improvement in rankings for Avvo (this has NOT been confirmed by my old friends at Avvo, but frankly doesn’t surprise me as from my past experience I know they have a huge commitment to quality content.)

What to Do

Strap in and watch your Google Analytics account. If you’ve been outsourcing content abroad, spinning content, paying anyone less than $20 a post, or have content developed by one of the big box providers – I’d be very concerned.   Make sure you know how to generate a filter to look only at “non-paid search traffic” (image below) and look for big changes.  I generally recommend patience – but this is a big shift and unfortunately you might now being paying the price for a hiring a low quality vendor.

FindLaw Selling Pre-SEO’d Websites

Want to rank #1 for a highly competitive search term immediately?  FindLaw has your answer.

FindLaw is now offering pre-built Websites – essentially high ranking law firm websites with no owner – being sold to the highest bidder.  And by “high ranking” I mean high ranking in the search engines.

Here’s excerpts from a FindLaw email forwarded to me by a lawyer wondering how much he should pony up for a site that was already a ranking winner:

look at this link and let me know what you think once you open the first organic (under top PPC adds). This is just a sample of our pre-built DUI Sites that we recently released. We only sell 2 state wide for every state. Why not consider being # 1 organically. . .”

What the what?

What is a pre SEO’d Website?

Now its unclear from the email above exactly what “pre-built” websites actually means – but the explicit message here is that a firm can purchase a website from FindLaw that already ranks.  And ranks #1 for very competitive terms. The sales pitch is very compelling – we already rank #1 . . . see right here?

And lawyers bit.  Here’s one of those pre-built, pre-SEO’d websites live and kicking and rented by attorney Erik Zentz.  Yes – just <insert handsome attorney picture here>.  DUI in Vegas – I wonder how deep Erik’s pockets are?

FindLaw-Pre-SEO-

And this approach seems to be working well for FindLaw and their clients.  Here’s Zentz winning the  competitive query “Las Vegas DUI Lawyer”.  (And I can’t tell you the rash it gives me that a FindLaw site is outranking Avvo’s results – which come in at #2.)

Las-vegas-DUI-search

I wanted to know exactly what a pre-built website was, so I checked out lasvegas-duilawyer.com on the wayback machine. Turns out, just last year there was an entirely different law firm on that domain:  Kajioka and Bloomfield.

Kajoika

So what happened to Kajioka and when?  Here’s the site on the wayback machine from January of this year – notice the firm name and contact information have been stripped.  I can’t possibly imagine a worse user experience for someone in desperate need of a lawyer stumbling across a placeholder website ranking #1 in a highly targeted search result.

calling-card

And now Eric Zentz owns rents the domain that Kajioka and Bloomfield presumably paid to have FindLaw build and optimize for them – including all of the legacy blog content and . . .  links.  Yup – despite the fact that Zentz started on the domain just this year, “his” blog posts stretch back well into the first quarter of last year and have the exact same content from the Kajioka era. Explains how he’s been able to rank #1 for a super competitive term in less than 3 months.  And not to miss a black hat beat, FindLaw made sure to establish authorship for Eric . . . for pre-existing blog posts written long before he was their client.  Note the date below . . .

Authorship-Spam

I’ll leave you lawyers and bar reps to chime in on the ethics of this.

So pre-built actually means “recycled” or “rented” or “sold to the highest bidder” or “author spam” or perhaps all of the above.

What absolutely floors me is that Koijaka and Bloomfield have kept their website with FindLaw – although they don’t appear anywhere in search results (at least for me) for that coveted term – “las vegas dui lawyer”.

I wonder who is paying more to the piper?

More Examples

Is Zentz an isolated incidence?  Not so fast – through a little backlink analysis I stumbled into a slew of sites – ChicagoLegalAuthority.com, NewYorkLegalAuthority.com etc, PhiladelphiaLegalAuthority.com etc. The whois record for these domains comes up not as FindLaw, but rather as DNStination Inc. in San Francisco, which is, according to Domain Name Strategy, “a profile often used by corporate registrar MarkMonitor to ‘mask’ domain ownership on behalf of their clients.” But the anchor text heavy links on these sites point almost exclusively to lawyer websites that are — you guessed it — FindLaw clients. Of the links on Chicago Legal Authority’s Featured Personal Injury Attorneys (below), seven out of nine of them were to law firms paying FindLaw for their websites – and look at that anchor text whoooo!

Chicago PI List

And – to close the loop – the New York Legal Authority site included an anchor text heavy link to LongIslandDwILawyer.org – which, although registered to Domains by Proxy (hidden), is built on the same exact template as our original example: Zentz.

FindLaw Prebuilt Website

 

Another ownerless site – the phone number I called on the contact page of these ownerless sites went to a nondescript voicemail – no name, no law firm name, nothing – how is that for quality results?  BUT – someone is still publishing content on the domain – at least 5 blog posts so far this month.

May Blog Posts

. . . . and yup, you guessed it . . . the Long Island DWI site returns on page one of Google search results for that money term . . . .”long island DWI Lawyer.”

image001

 

*sigh*

So if you live in Long Island and practice DWI, give your FindLaw rep a call . . .

WordPress Hacked: A case for a Managed WordPress Host

We push WordPress as the only acceptable platform for legal websites.  There is a downside: WordPress’s ease of use has led to widespread adoption.  And with popularity comes hacking.  WordPress is notorious as a target for hacks.  A hacked WordPress site is quickly rendered almost invisible (with the exception of highly branded queries) to search engines as they proactively steer users away from a sites that are out of the site owner’s control.

Here’s an example for the branded query “sostrin law office”:

Hacked WordPress warning

“This site may be hacked.”

This warning is the kiss of SEO death for a site.  In fact, searches for “criminal defense los angeles” didn’t return this site within the first 100 results, even after I had visited it.  Its a good looking site, with good content but I suspect is utterly invisible to search traffic.

Sostrin

We’ve had one client who came to us with a hacked WordPress site – their search traffic had essentially flatlined, the phone stopped ringing and their PPC spend had exploded by 300% as even branded search queries weren’t returning their site, so existing customers were clicking on their PPC campaign just to get the phone number.  Disaster.  For this firm, we were utterly unable remove the malicious code after three different attempts and were forced to rebuild their site entirely from scratch.  

The Answer: Managed WordPress Hosting

There are a few hosting companies that have sprung up to help site owners minimize the hacking risks of using WordPress – this is called Managed WordPress Hosting.  In short – this is the process of a)automating frequent backups b)automating updates to the most current WordPress version and c)eliminating WordPress plug-ins that are vulnerable to hacks. We use WP Engine and they also happen to offer stupendous customer service. While more mainstream hosting providers have started offering Managed WordPress hosting, I’d strongly recommend working with a company that focuses exclusively on the platform – Pressable (formerly ZippyKids) also has a strong reputation.

Managed WordPress is More Expensive

With basic plans coming in around $30 a month (at least 300% more than standard mass hosting solutions), Managed WordPress hosting is more expensive. But this is one situation where you get what you pay for – I’m pretty sure Sostrin Law Offices would be happy to increase their hosting budget right now.

The Last 30 Days in Search – A March 2014 Recap

Each month there’s a ton of new articles published on the web regarding the latest news and trends in search marketing. Sometimes that news has to do with a Google algorithm update that can have huge ramifications for your business, and how you go about marketing on the Internet. Sometimes that news is about the latest tools, or best practices in search. And sometimes that news can be a simple statement from a well-known bigwig like Matt Cutts, but it can hint toward future updates, and give insight into Google’s perspective on search.

As marketers who serve the legal industry, we know that SEO can be a huge source of new business for attorneys. But it also can be difficult to stay abreast of the latest updates, and keep a pulse on the ones that are most applicable to the legal industry. So, to help you out, we’ve sorted through the last 30 days in search to identify some of the news we feel is most important for attorneys.

With that said, I give you the last 30 days in search.

Google Speaks Up on Disavowing Links

In a Google Webmaster forum at the beginning of the month Google’s John Mueller went on record to answer a user question regarding disavowing links to a website. With Google cracking down on paid and low quality links, many site owners are rushing to remove their links, or disavow them via webaster tools.  In this case the user was working on a website that was previously focused on gardening, and had a profile of links from other gardening related sites. However, the site had recently switched subjects, and he was worried that the gardening related links would now hurt the site beings they were unrelated to the new topic.

Here’s what Google’s John Mueller said:

Just to be completely clear on this: you do not need to disavow links that are from sites on other topics. This tool is really only meant for situations where there are problematic, unnatural, PageRank-passing links that you can’t have removed.

Then a few days later, Google’s Matt Cutts suggested in some cases that you should disavow bad links even if you haven’t been penalized, adding that if it’s only a couple bad links, it “may not be a big deal” though.

So, what does this mean to you? First off, I want to say that I don’t advise disavowing links to your site, unless you absolutely know what you’re doing. So please don’t run off and start disavowing links to your site. If you do this incorrectly you can actually hurt search traffic to your site. With that said, we’ve seen a number of attorney’s with bad link profiles, and two of which I’ve recently submitted link disavows for, after not getting a response from the sites hosting the bad links.

Here’s the question to ask yourself to assess if you’re a good candidate for link cleanup. Have you ever purchased links, or participated in a link exchange? If the answer is no, good work. Keep it that way. It will make your marketing much easier in the future. If you’re answer was yes, then it’s probably a good idea to have an SEO expert take a look into your backlink profile, and do some link cleanup.

Moz Local is Released for Managing Local Search Listings

Local search can be one of the most important, and difficult things to do for attorneys. If you do it right, you’ll show up in Google’s results with a map pinpointing your location, and any Google+ reviews placed neatly next to them like a beacon to potential clients. So, when you see one of the biggest names in local search release a tool and service to help you manage your directory listings, it makes you… happy. Or, perhaps relieved is a better word. Anything that can make managing directory listings for local search easier is a good thing.

Will Google’s Panda Attack Small Business?

At 2014’s Search Marketing Expo in San Jose, Matt Cutts announced that his team was working on the next Panda update that would have a direct impact on small businesses. For those familiar with the Google Panda update that was first introduced in February 2011, this may sound like reason for concern. After all, the original Panda was responsible for tossing many lawyers from the search results, deeming their sites as having “low quality content”. However, Matt Cutts and his team have explained that this algorithm update is meant to help small businesses do better in Google’s search results. There are no confirmed dates for when this update will take place, but it’s speculated that we could likely start seeing some changes within the next two to three months.

In related news, Google was also granted the patent for the Panda algorithm, ensuring Panda won’t be going anywhere.

Google is Reviewing Stance on “Not Provided” Keywords

In SMX West’s keynote, Google’s search chief Amit Singhal suggested that Google is reviewing their stance on “not provided” keywords in Google Analytics. If you’re not familiar with the “not provided” saga, here’s a quick recap.

In October 2011, Google started moving to “secure search”, which began limiting the amount of search query data website owners were able to access and view from within Google Analytics. Prior to this change you were able to view all of the different phrases that people used to arrive on your site, something very beneficial for improving user experience. For instance, if you handle DUI cases, you’d be able to analyze your search query data to see if you’re actually getting traffic on people searching for DUI, and see the exact phrases they’re using to find you. Since 2011 Google has continually reduced the amount of query data to the point now where 70-80% of query data is “not provided”. Meanwhile, Google’s been criticized for passing along the data to advertisers using Adwords PPC campaigns.

Our hope is that Google will return to it’s old system of passing along all search queries to website owners. However, it sounds somewhat unlikely, as Matt Cutts and Amit Singal have both said they’re happy with how secure search has worked on the organic side. So, does that mean Google will start withholding search query data for paid search clicks? We hope not. There’s no official statement on what they’re planning yet, but Amit has said:

In the coming weeks and months as [we] find the right solution, expect something to come out.

Every Social Media Consultant is Lying to You

Lawyers – I’ll let you in on a secret . . . .

Social Media Marketing Doesn’t Work for You

There, I said it.

We’ve done it to you again – the self proclaimed mavens, experts, gurus and (self) published authors who peddle social media marketing to you guys have been lying. Or we just don’t understand how marketing works in legal.  But probably we’re lying – because we’d really like to cash your retainer to help you republish your blog posts on your Facebook page, even though there are plenty of tools that will automate that process for free.  Just like the SEOs did do. And you’ve all fallen for it again.

Now, I’m not the first person to say this, but it seems like no one is listening.  To understand social media marketing for lawyers in soundbite, consider this from Sam Glover’s anti-Facebook diatribe:  

People aren’t interested in a law firm. At best, they are interested in a particular lawyer, but normal people are about as interested in a law firm as they are interested in a proctology clinic, and for similar reasons.

Legal is NOT a Social Issue

With few exceptions, legal issues are extremely private.  I’m more likely to publicly  “like” my anti-herpes medicine than my DUI lawyer.  It’s not because I hate my lawyer – in fact I love her – its that I don’t want anyone to know that I need her because I’m facing incarceration, divorce, arrest, unemployment, deportation, or the IRS.   And if I need a lawyer for one of these private issues, there is no way on God’s green earth I’m initiating that search on anything remotely public like social media.

And this is the mistake that most self proclaimed social media experts (especially those who don’t work exclusively in legal) miss.  Standard social media marketing practice recommends building social media-based relationships with thought leaders and leveraging those individuals to expand the conversation about your brand.  This works for sneakers.  It works for religion. It works for Chevys and Harley Davidsons.  It works for soap and soup and sex toys.  It doesn’t work for lawyers.

If you personally wouldn’t start your search for a plumber on Twitter, why on earth would you imagine anyone initiate a search for a DUI attorney on Facebook?

Classic social media marketing – chasing likes and fans and pluses and followers simply does not apply to the legal marketplace.  Let’s go back to the classic social media marketing strategy – identify key influencers and leverage them to broadcast your message and shower you with likes, pluses etc.  There is simply no consumer social media key influencer built around getting divorced, or incarcerated or slipping and falling or being in an auto accident.

There is nothing more lonely that a DUI lawyer’s social media profile – which may have a few likes from his mom and law school buddies but otherwise is a barren wasteland screaming “nobody likes me”.  And stop sending out those like requests – I get plenty of them every day and nothing does less to “build a relationship with your audience” than begging for them to publicly advertise how much they like your divorce firm.

Everyone Wants Your Social Media Dollar

It seems that everyone is getting into the social media marketing game – even Lexis Nexis is happy to take your money to “Establish a Presence on Facebook, LinkedIn and Twitter”.  Bleh.  The Lexis Nexis marketing drivel epitomizes the huge failure of applying generic social media concepts to the very unique legal marketplace:

Half of all online conversations take place on social networks such as Facebook® and Twitter®. And 47 percent of customers say social media sites influence their decision to purchase a company’s products or services.

Join these conversations, demonstrate thought leadership and improve your search engine rankings with social media marketing from LexisNexis®.

You’d think that Lexis, being well, errr . . . Lexis, would have taken the time to survey people about how social media sites influence their decision to purchase a lawyer’s services.   But they didn’t – because they already know the answer and the social media consultants don’t want to admit it.  They’d prefer the legal industry continue to believe in the false complexity and ever falser effectiveness of this latest marketing channel fad.

Even if social media were effective in legal . . . it is simply impossible to outsource the joining of conversations, and demonstration of thought leadership.  And don’t get me started about the suggestions of the links between social and SEO – other than to say that Matt Cutts continuously insists that Google Plus’ are NOT a ranking factor.  But I digress.

The Only Thing You Need to Know About Social Media Marketing For Lawyers

If (and this is a big if) prospective clients use social to vet a prospective attorney – consider what you want them to see.  Let me give you a hint:  what you don’t want them to see is a slew of third party outsourced regurgitations of local news articles thinly related to your practice of law all ending with an identical admonishment to quickly call your law firm – vomited verbatim onto your Facebook/Twitter/LinkedIn/Google Plus.

This is what you want them to see:

Cory Hicks

This is a guy I want to hire – yes he’s a lawyer, but there’s no leather bound books, scales or justice of roman columns.  For the love of all things holy, he’s not even wearing a tie!  He’s a dad and the three most important things in his life are standing right next to him.  Kind of reminds me of me.  The is the kind of guy I’d be happy to spend some money on.  And I bet he’ll never ask me to add this silly page to my “circles.”

Or how about this guy:

Valentine's Day

This is from Jeffrey Lapin’s Google Plus account.  Jeffrey hates abusive debt collectors – and frankly, if I’m dirt broke and being harassed by some aggressive scumbag in a call center who threatens my house at every possible step I probably hate them too.  If I jump with fear when the phone rings, I’d be pretty happy if Bill the Debt Collector got dumped  by his girlfriend on Valentine’s Day and wish Bill a lonely miserable Valentine’s Day sitting in front of the TV all alone.

Jeff gets it.  He gets me.  Maybe I’ll give him a call.

And I’m sure the social media marketing peddlers will disagree . . . they’ll site the impact of social shares in driving links, they’ll mention “authorship” and assure you they can get your little picture in Google SERPs, they’ll convince you that social will improve your rankings.  Sounds like SEO to me, not social media.  There is a fundamental difference. Don’t entrust your firm’s marketing to someone who can’t make the distinction.

Oh – and if your social media marketing consultant mentions Pintrest, run screaming.

Update:  This post is getting a surprising amount of interest – so I thought I’d end it with this picture:  a post of all of the twitter results for the query:  “need accident lawyer”.  The results are embarrassing and utterly devoid of consumers starting their search for a lawyer on this most widely accessible (i.e. not through private connections) social platform.  Try a search for your own practice area here:  search.twitter.com and see if you don’t get similar results.

Need Lawyer

Richard Jacobs & Speakeasy Marketing – SPAMMY Legal Internet Marketer

I just got an email from a client asking for direction on a link building opportunity.  This from my client:

Conrad, we just got this message regarding link building. As we clearly know nothing about this I defer to your expertise.

Thanks,

And here’s the request, from Andrew Hudson of Speakeasy Marketing  – submitted completely cold to an online form on my client’s website.  I’ve boldfaced the most egregious parts:

From Our Law Firm to Yours – a Request

Hi,

I work for 40 different attorneys throughout The United States, and I have a simple proposition that will benefit your website and ours.

One of my attorney clients would like to Place a link from his website to your website, Which will elevate you in Google’s eyes and help You get higher up in Google results.

In return, we ask for a link from your website to A different attorney client of ours.

No money exchanges hands, the links are not Reciprocal, and both parties benefit.

This is NOT a ‘black hat’ technique, or anything That violates Googles’ terms of service.

100% straight up, legitimate, tit for tat.

Are you open to this simple arrangement?

Please reply regardless,

Andrew Hudson
73-03 Bell Blvd #10
Oakland Gardens, NY 11364
Phone# 347-329-5146
andrew@speakeasymarketinginc.com

Now, if you know anything about online marketing, you’ll know that this is entirely black hat, is entirely reciprocal (I’m not sure how Andrews misses the irony of saying “its not reciprocal”, and then mentions “tit for tat”) and entirely violative of Google’s terms of service.

Richard – when you read this, check out Google’s Guidelines on Link Schemes – although you might find this excerpt particularly insightful:

Excessive link exchanges (“Link to me and I’ll link to you”) or partner pages exclusively for the sake of cross-linking.

I checked out the site for Speakeasy Marketing and found the worst type of internet schyster – the black hat acolyte professing white hat tactics and guaranteeing magical results.  AND they specialize in legal – which I find infuriating.

 Speakeasy Marketing – Avoid at Your Peril

Let’s look at their site as a lesson in identifying red flags of SEO spammers:

Speakeasy Lawyer Marketing

Focus on Rankings

I’ve written ad nauseaum about  the dangers of ranking reports and how SEO’s use them to suggest success in the face of failure.

Guarantee Page 1

100% Success Guarantee

Nothing is guaranteed in online marketing.  Ever.  Nothing.

Guarantee - Speakeasy Marketing  No Effort Required

I’ve been doing this a long time – and the only thing I know for sure is that successful online marketing takes effort.

Speakeasy Content Automation

Disavowing Black Hat Techniques

Of course – the cruel irony here is that he’s calling out black-hat techniques while simultaneously employing them.

 

Speakeasy Lawyer Marketing SPAM

The lady doth protest too much, methinks.