Knowledge Panels, Featured Snippets, and Today’s Youth
Google’s Knowledge Panels and Featured Snippets have led to an increase in what is known as “no-click” search results: consumers will search something, then find an answer without having to click a single link. This benefits the searcher and Google but impedes click-through rates for those producing content. While this is worrying for those in SEO, it doesn’t look like Knowledge Panels or Featured Snippets are going away anytime soon.
A survey conducted by Path Interactive, which covered multiple countries and age ranges from 13->70, found that Knowledge Panels and Featured Snippets are growing in popularity among younger users. When asked what they do when faced with a featured snippet, 40% of responders between the ages of 13 and 18 said that they considered their search done. Less than 15% of those over the age of 70 answered similarly. Of the almost 2,500 responders, 36.8% said that they considered their questions answered when given a Knowledge Panel.
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These numbers are scary for those whose jobs rely on click-through rates, but they provide an interesting opportunity for those who work in SEO: designing content that Google likes enough to be featured. Those featured in Knowledge Panels or Featured Snippets get an almost doubled click-through rate than those not featured.
The type of content appearing in the Snippets also influences click-through rates. Searches with simple answers tend to have lower click-through rates. 30.6% of consumers concluded their searches on features such as weather forecasts when given a Snippet, while only 13.6% of consumers said they consistently relied on features regarding job searches, local events, or more complicated results.
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Google is adapting to better respond to user experience, often at the expense of those desperately trying to increase organic traffic. According to the survey, 93% of respondents said that Google had maintained or improved its user experience over the years. If improved user experience goes hand in hand with increasing challenges on SEO, I don’t think we can expect Google to ease up on those in SEO.