Why I am Lucky to Work with Amazing Clients
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February 25, 2014
There’s nothing worse than people who assume they can get free advice from professional service providers. I’ve doled out more free SEO advice than I can imagine and I know lawyers get hit up for legal advice all the time.
So when acquaintances of mine ask for an intro to a lawyer for a quick legal question, it’s always a bit dicey. What follows is the slightly sanitized interchange between myself and one of my clients that makes it worth coming in to work every day:
Me
. . . if you can help my friend, who has a legal question, I’d be most appreciative. If so, please send me an invoice for your time and I’ll deduct from your next bill . . .
Client
Happy to help—informally as a courtesy to you. If you can have your friend email directly with the issue, any supporting documentation, any interview date and location, and a phone number, that would be great. I won’t charge for that.
Me
Thanks for this. And genuinely – charge me for it. As a service provider myself (and being married to one), I insist on paying for advice – especially from one of my clients.
Client
Ain’t gonna happen!!!!!!!
At the most basic level, SEO is the practice of influencing the results in a zero sum game and sometimes I question the value we bring toe the world overall. Exchanges like the one above put all of this in a much larger perspective. To our amazing clients – thank you for making my day.