Is Creating Content Fueling Traffic to Your Law Practice?

The Answer Is Yes, Creating Relevant & Fresh Content That Benefits Users Fuels Traffic.

I was on a call with a client who’s somewhat new to Mockingbird, and we were looking at a year-over-year comparison of their organic traffic in Google Analytics.

Looking at the data, it was apparent there was a jump in traffic in 2020. 

I asked, “What are you doing differently compared to last year?”

They responded, “We started blogging regularly.”

Here’s a snapshot of the data we were viewing together:

Year over year comparison of organic traffic, comparing before actively blogging to actively publishing content

Let’s take a closer look at this data as we explore why you should be creating content and tracking the traffic you get to your website. 

We’ll also cover strategies for brainstorming ideas and the internal linking of the content on your website

We’ve heard it before. Create a blog to drive traffic, but why does it work, and how do we do it correctly?

To put it loosely, as an attorney, you’re an authority in your practice area, and when you have something to say important enough to share with others, they listen.

Not only are you sharing, but people are finding it useful—the definition of quality content.

What Criteria Should We Judge a Piece of Content as Quality?

Google’s  E-A-T standards break content into three primary metrics to determine its quality. 

  • Expertise
  • Authority
  • Trustworthiness

Simply put, do users find your content useful?

Try this exercise: Put yourself in the shoes of users on your website. 

They are likely there seeking answers in their attempt to navigate the law, and if you’re willing to share your experience and providing guidance regardless of whether they become a client or not, well, that sets you apart from other attorneys as an authority.

Begs the Question, How Do We Quantify the quality of a piece of content? 

In Google Analytics, we compare specific metrics like:

  • Session duration – How long users were on your page. The default duration for a session is 30 minutes max before resetting.  
  • Bounce rate – the percentage of people who land on the page and leave without any action
  • New vs. returning users – are both excellent, but increased returning users implies retention and new chances for conversion with an already engaged audience.
  • Pages Per Session – How many pages did they view on your website? Having relevant internal links in your content gives users seeking more specific information that opportunity.
  • Increased Conversions – Increased traffic doesn’t matter if your content doesn’t at least assist conversions elsewhere on your website. 

Google analytics metrics of year over year comparison of organic traffic. Giving an idea of user behavior

 

A Closer Look Into The Data: This view shows overall traffic went up, but the bounce rate increased, and pages viewed, average session duration and conversions are down, telling us that this content may not be resonating with the ideal audience, suggesting a change in strategy. 

The goal is to pay attention to the data, and set benchmarks for yourself, then it’s easier to spot trends and make adjustments if needed.

Google Search Console is another tool you can use to compare impressions vs. clicks on your content. If impressions are high and clicks low, you can safely assume that your content isn’t alluring to users.

Clicks versus impressions search console performance dashboard

A Closer Look Into The Data: This data on the search console performance dashboard shows clicks versus impressions over 90 days. Seeing that in the summer months had more engagement is an opportunity to look back at that content and see where tweaks can be made our strategy.

Spikes in clicks and impressions both, are also noteworthy to look into, sometimes yielding insight, other times not.

Comparing all this data helps puts you in the mindset to do one of three things:

  1. Merge this piece of content with something else on your site
  2. Scrap it entirely
  3. Update this piece of content to be more relevant.

How Do We Get People To Discover The Content You’ve Written?

Good old fashioned keyword research, that’s how.

If you’re unfamiliar, keywords are the terms and phrases people use when researching subjects online. 

You might think, “How am I supposed to know what people are searching for? I can’t read minds.”

Don’t worry; we got you!

Keyword planners are helpful tools that you can use to determine if enough people are searching for terms you’re interested in using. 

Keyword planner tools now come into play. These are my favorites:

Note: Both tools require you to create a free account to access them. 

Google Trends &  support doc is another helpful tool if you’re stuck between a few terms and is curious about which terms are used more frequently.

Now Test Your Keyword List in the search results to Learn The Search Intent.

What you think your keywords will pull up in the results may be different in actuality. 

Sometimes a keyword will pull up multiple topics; then, it’s a matter of figuring out the ratio of intent; are most of the search results related to your topic? 

If so, then you can be comfortable that your content is showing up when it needs to.

Another useful method of helping users find what they want is the Internal Link Sculpting of your content. 

Linking out to relevant content on your site from a central point, like your practice areas, for example. 

Another way to think of this is content hubs

That way, when users land on the page, they have everything they need at their fingertips, quickly navigating out and back to this hub.

Cornerstone content is also a valuable strategy for creating hubs for relevant content.

This content could be a blog post that’s an in-depth resource that has relevance across your practice areas and supporting content.

What About Fresh Content? Do You Need to Post Blogs Weekly or Something?

No need to post weekly. Unless it’s relevant and your users find it valuable, see the feedback loop?

As an attorney, you’re most likely to have your core practice area pages and content cornerstones. 

These don’t need to be updated for the sake of it, only when needed.

What you could do instead is create supporting content that’s timely and relevant to link back to your core content that’s always performed well.

This benefits you in two ways:

  1. Your authority continues to grow as your breadth of knowledge provides rabbit holes for your users to follow.
  2. Search engines in their crawls, like your users, learn more about what you have to offer by crawling your internal linking network.

Tactics You Can Employ to Learn What Users Need from Your Content:

  • During intake calls with new leads, ask them what they were searching for, and if they found it.
  • Ask current and past clients you’re still in contact with.
  • Your current FAQ is often an opportunity to expand on topics relevant to your practice.
  • Take a peek at your competitors’ FAQs, and ask yourself, “What are they not answering, or how can I explain it more thoroughly. 

“Good artists borrow, great artists steal.”

-Pablo Picasso

Once You’ve got an idea of what your users need, you’re closer to knowing their intent.

Let’s Take This Opportunity to Recap:

Today we’ve covered strategies for content creation, and why it’s important, but we’ve also gotten an opportunity to share and critique data from a client who’s actively creating content.

I’ve linked to quite a few resources as well through this post, so please explore them and bookmark those you find useful.

So what should your next steps be? May already be creating content or just getting started.

  1. If you aren’t taking a look at your data, you should, the more practice you have in these dashboards the easier it gets.
  2. Start setting benchmarks for yourself, you’ll begin to start noticing trends to help you adjust your strategy
  3. Practice writing content.

Now that you’re more informed on content creation, it’s time to get some practice in, because practice makes progress.

If you’re short on time and have the resources, consider us your outsourced marketing department. 

It’s much easier to edit the content than research, write, edit, and publish it. 

Reach out and complete the form-fill below to speak with our sales team and our President and founder Conrad Saam. 

Using Actionable Language That Converts Users Into Leads

Attorneys, Use Actionable Language That Converts users!

 

Actionable Language puts your clients at ease, safe in knowing that you’re going to help them successfully navigate the law.

 

It Starts by understanding you’re a guide through the legal system.

 

You’re experienced practicing the law, and when it comes to your practice areas, sharing that knowledge helps cement your authority, which doesn’t mean showering yourself in accolades.

You need to take things a step further and share how your authority will help, which sets you apart from other attorneys & this begins with removing “I” from the conversation.

 

It’s Your Client’s Journey. They Are the Hero Seeking Solutions.

 

As an attorney, you’re well practiced, handling countless matters similar to what your website user is going through. 

It’s important to know that the problems we face in our daily lives reflect

the oldest story ever told, The Heroes Journey.”  

No, we aren’t entering a dungeon to slay a dragon, but if we’re in your clients’ shoes, their problem may as well be a dragon, and as their guide, it’s your job to help provide them the tools to slay it.

 

So How Do You Convey to Users on Your Website You Can Help Them?:

 

  • Begin with addressing what they may be going through – Having experience representing numerous clients in your practice area. You can safely speak to what they may be facing.

 

  • Explain their options and what qualifications they need in an attorney – Having identified trends with previous clients, you can now layout what your client needs in an attorney. At this point, please don’t call yourself out as the attorney they need; instead, ensure your users know exactly the qualifications they need in an attorney, no matter who they choose.

 

  • Remind users what they’ll continue to face without help – It’s not to be mean. Still, your users need reminding of the pain they’re going to continue to feel by representing themselves or procrastinating by shopping around for a bargain attorney.

 

  • Painting yourself as the guide toward their solutions – This is your chance to remind users that you meet every qualification you laid out for them in hiring an attorney and that you’re here to help them solve their problems. 

 

  • Sharing your experience & authority – This is your chance for a humblebrag, making sure users know why you’re so experienced in your practice area, building upon that authority.

 

  • Ensure users hear from your satisfied clients – Sharing testimonials from clients on your practice area page provides someone else’s perspective for a user to gravitate. Associations with other people who are willing to speak of your qualities boost your “street cred.” 

 

  • If you haven’t already, provide that call-to-action – In marketing, you always have to ask for the sale. Providing consistent & apparent calls to action are essential. It may seem tacky, even shameless, but you need clients to stay in business.

 

It’s Not just the words you use, but how they’re placed on the page.

 

Actionable Language is also about getting to the point and not burying the lead by ensuring essential content surfaces on the page.  

You are writing for skimmers. Your users are online researching, looking for clear answers, and probably looking at other attorneys too.

Writing dense paragraphs is far from appealing online. You might as well present a wall. Instead, break your page content into sections, allowing users to get a sense of your content quickly.

Below I’ve bulleted out five tips to help you in this endeavor.

 

5 Tips to Follow When Writing Content for Your Practice:

 

  • Use headings to Establish a hierarchy – Your H1 mirrors the page title and sets expectations. 

 

  • Don’t bury the lead – The H1, H2, H3, H4, etc., and bold text highlight main points, with your most important content living under the H1 and H2 headings.

 

  • If things can be bulleted, then do so – Lists are a perfect or when presenting related points in succession. The bulleted text provides emphasis and is easy for readers to ingest.

 

  • Be consistent with your calls-to-action – If your goals are email signups, ensure that all your contact options on the page are pointing towards email signups. 

 

  • Don’t forget internally linking to related content on your website – Linking to more in-depth content gives users an option to learn even more while still getting what they need from the page.

 

Now That You Have the Tools, Set Time Aside to Write Content.

 

Actionable content takes practice, and without practice, there is no progress. 

Keeping to a schedule is crucial as well. Otherwise, you stop making time to write, and your goals of writing content evolve from a small task to a hill, and then suddenly, you’re confronted with a mountain.

 

I get it. Your days are filled with client work, and life doesn’t stop after hours. 

You still need to focus on personal matters as well.

There is no sense in making gains in your professional life if your personal life is eroding underneath your feet. That may be a bit extreme, but you get my point.

 

No Time to Write Content For Your Practice? I Have a Solution. 

 

Find yourself a content writer. Preferably someone familiar with writing for the legal industry, understanding your client’s pain points and practiced in writing for the Web. 

It’s crucial to delegate but to the right people. Otherwise, you’ll spend as much time editing as you would have writing the content yourself. 

 

Our Seasoned Content Writers at Mockingbird Can Help You. 

 

At Mockingbird, we know how to write for the Web, and don’t market to just any industry. We are specialists in marketing for attorneys. 

We Understand your client’s pain points and are more than comfortable writing for the legal industry, and creating actionable content is our staple.

 

Plus, our extensive practice writing for attorneys almost guarantees your need for edits will be minimal, saving you time.

What are you waiting for!? Reach out, and chat with Emily on our sales team and Conrad, our President and founder. 

They’d love to hear from you, and so would I. 

 

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